Terms and Conditions

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Terms & Conditions

Welcome to The Companio. By accessing or using our website chiccombinations.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

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1. General Information

This website is operated by The Companio, a fashion accessory brand based in India. Throughout the site, the terms “we,” “us” and “our” refer to The companio.

By using this site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

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2. Products & Availability

We offer high-quality Tote bags, Wallets, Shoulder Bags made from Faux leather and canvas fabrics. All products are subject to availability and may be discontinued at any time without notice.

Colours may slightly vary due to lighting and screen resolution. Sizing details are provided on each product page. Please review carefully before placing your order.

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3. Pricing

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

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4. Orders

Once you place an order, you will receive a confirmation email. This email does not guarantee product availability. We reserve the right to cancel any order due to errors in stock, pricing, or payment issues.

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5. Shipping

We usually dispatch orders within 1–3 working days. Delivery time may vary depending on your location.

We are not responsible for delays caused by third-party shipping providers, natural disasters, or unforeseen circumstances.

• We offer two shipping options for your convenience:
  1. Fast Delivery (2–5 Days): Available at an additional shipping charge, which will be shown at checkout.
  2. Standard Delivery (8–10 Days): Free shipping on all orders.
• Delivery timelines are estimated and may vary slightly due to external factors such as location or logistics delays.

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6. Returns & Refunds

We accept return requests within 48 hours of delivery for unused items in original packaging.

A complete parcel opening video is mandatory to raise any claim regarding:

Return eligibility:

• We accept returns under eligible conditions.
• Once your return is received and approved, the refund will be issued as store credit only.
• Store credit can be used for future purchases on our website and will be shared with you after the return is processed.

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7. Intellectual Property

All images, designs, product descriptions, text, logos, and content on this website are the property of The Companio. Unauthorized use, reproduction, or distribution is prohibited.

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8. Privacy Policy

We value your privacy and handle your personal data in accordance with our Privacy Policy.

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9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.

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10. Governing Law

These terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Darbhanga, Bihar.

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11. Contact Us

For questions or support, please email us at:

📧thecompanio1@gmail.com